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Preeti Tripathi

Digital Marketing
Digital Marketing
2 years ago

38. How to recapture inactive customers?

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Abhishek Mishra

2 years ago

Remind users about important onboarding steps they may have missed. Send re-engagement emails after a person's become inactive on the platform. One last chance—send a reminder and trigger FOMO. Collect feedback from unhappy customers and improve during offboarding.

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