9. Define processes and process groups?
A process is a set of steps that must be followed in order to complete a task. The process not only specifies the acts to be completed but also the order in which they should be carried out. Process groups are a collection of processes that can be used at different stages of a project. For instance, a group that initiates the process, a group that plans the process, and so on. Each process takes a defined set of inputs and uses a set of tools and techniques to produce a defined set of outputs.
