40.Who is the head of the RBI committee formed to evaluate the quality of customer service in banks, NBFCs, and other regulated entities?
Answer: [B] B P Kanungo Notes: The Reserve Bank of India (RBI) has set up a committee to evaluate the efficacy, adequacy and quality of customer service in banks, NBFCs, and other entities regulated by it The six-member committee is headed by former RBI deputy governor B P Kanungo. The committee has been asked to submit a report within three months from the date of its first meeting.
