4. Which of these should be avoided in the message of a speech? a) Clarity b) Confusion c) Voice Modulation d) Politeness
Answer: b Explanation: Confusing words should be avoided while speaking. Such words will hamper the clarity in communicating the message. A good speech is one that is delivered with a clear tone, and one that isn’t too loud and jarring to hear. The speaker should be calm and polite, and exercise proper voice modulation.
b) confusion
