Is it more important to be a good listener or a good communicator?
To be an excellent or effective communicator, one has to or should focus on becoming a great listener. Yes, the art of speaking is important, and listening is just as critical as speaking in the communication process.
We interrupt, advise, reassure, judge, analyze, criticize, argue, moralize, threaten, divert, diagnose, etc., etc. But, good communication requires good listening as well as talking. In fact, since we have two ears and only one mouth, listening just might be the more important skill.
