Question 53. What Is The Difference Between Crm And R/3?
The difference between CRM and R/3 is R/3 is an integration of different application suits; it has its own architecture and way of functioning. Coming to CRM it is all about maintaining the relationship with a customer. It is supposed to enhance the profit of the company or organization since the ultimate goal of any company is profit. Therefore CRM is one step ahead for their goal achievements.
