14. How Can Roles Become Stressful?
One significant workplace stressor which, because of its transient nature, has until fairly recently been overlooked, is the impact of daily recurring demands, or in more everyday English - ‘workplace hassles’. In a study with parachute trainers, Zohar (1997) found the severity of hassles, defined and measured, over five consecutive days, was the best predictor (compared with other possibilities such as sleep loss) of end of the day mood, fatigue and the perception of workload. These factors included
